1. Introduction
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

2. Booking and Reservations

• All room bookings are subject to availability.
• The hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.
• Prices are subject to change without notice.
• All reservations must be guaranteed with a valid credit card.
  
  

3. Payment

• Payment is required at the time of booking unless otherwise stated.
• Payment for additional services and amenities will be charged upon check-out.
  
  

4. Cancellation and Refund Policy

• Cancellation policies vary depending on the rate and room type booked. Please refer to the specific cancellation policy provided at the time of booking.
• No-shows and early departures will be charged according to the hotel’s policy.
• Refunds, if applicable, will be processed according to the hotel’s refund policy.
  
  

5. Guest Responsibilities

• Guests are responsible for providing accurate booking information.
• Guests must present a valid photo ID and credit card upon check-in.
• Guests are responsible for any damages caused to hotel property during their stay.
  
  

6. Use of Website

• You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
• You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
  
  

7. Limitations of Liability

• The hotel will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website.
• The hotel will not be liable for any direct, indirect, or consequential loss or damage arising out of the use of this website or any information contained herein.
  
  

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bali, Indonesia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Bali, Indonesia.

9. Changes to Terms

The hotel reserves the right to change these terms and conditions at any time without notice.

10. Pool
The hotel does not have a lifeguard. Guests swim at their own risk. Smoking, glasses or porcelain plates, or other breakables are not permitted in the pool for health and safety reasons. 

11. Contact Information

If you have any questions about these terms and conditions, please contact us at contact@thesoulhousebali.com or send a message via whatsapp +33785243888