1. Introduction

This Privacy Policy describes how The Soul House Bali, Canggu Beach Apartments, Villa Badoup & Villa Riyuri collects, uses, and protects personal information obtained from guests and visitors to our website and premises.

2. Information We Collect

• Personal identification information (such as name, email address, telephone number, and passport details) provided voluntarily by guests during booking, check-in, or through our website.
• Non-personal identification information such as browser type, operating system, and IP address collected automatically when you visit our website.

3. Use of Personal Information

We may use the personal information we collect for the following purposes:

• To process reservations and bookings.
• To provide personalized services and improve the guest experience.
• To communicate with guests about their reservations, special offers, and promotions.
• To comply with legal obligations.

4. Data Security

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Personal Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that such parties agree to keep this information confidential.

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Rectify any inaccuracies in your personal information.
• Object to the processing of your personal information.
• Request the deletion of your personal information, subject to legal requirements.

8. Cookies

Our website may use cookies to enhance your browsing experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

9. Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@thesoulhousebali.com